Kanlaya Thai Restaurant

Reviews about Kanlaya Thai Restaurant

• 5 / 5

  By kina davis
  Bubble tea was amazing the girl there was so nice. & it was my first time there can't wait to go back.
  February 09, 2017
• 5 / 5

  By Amy Schuler
  They have amazing vegetarian/vegan options. I love to get the pineapple fried rice with tofu and no egg. More delicious than words can express. :)
  September 21, 2016
• 2 / 5

  By dinht37
  Food is great! Service sucks.
  
  My husband and I always order the same thing (crispy kapow chicken and pineapple fried rice). We always order carryout; however, we dared to eat at the restaurant and was treated horribly. I would like to mention that we called 10 minutes before ordering carryout then decided to eat inside the restaurant. Upon arrival, we asked if it would be an issue if we could inside to eat instead and if the chef has started preparing our food. We were assured that eating at the restaurant was fine and the food has yet to be prepared. There were two servers there (guy and girl), and the girl server sat us down. We watched several tables get served (enough water? Can I help you with anything? Do you need boxes?). My husband eventually asked if we can order drinks yet and the guy server told us to wait a minute as he proceeded to clear the one messy table while several (over half the restaurant) other tables were clean and ready to be used if someone were to walk in. The girl server comes out with our food several minutes later and took our drink order. Drinks came out swiftly! Unfortunately, we never saw our server again. The guy server continued to cater to his tables while we were completely ignored. The courtesy and attention given to the other customers was not given to our table. We had to search for the girl server to get boxes and a check. On the way out, I asked the guy server (girl server could not be found) if I could get the name of the manager. He proceeds to grab the girl server from the kitchen. She comes out asking what was wrong with the service. Told her we were completely ignored and had to ask for the services (multiple times) that everyone else was receiving consistently and in a timely manner. She explained she was making drinks. Great! Didn't realize that meant we shouldn't be served. Again, I requested the name of the manager and instead of the answer, she handed me the restaurants brochure and said to just call the number and ask for Kanlaya. Maybe the manager's name is Kanlaya? The servers were not rude... Just neglectful to our specific table. If I could only review the food, I would definitely give it 5 stars!
  June 02, 2016